It rubs the lotion on it's skin**...

I just want to start this one by explaining a excerpt from my first installment. I had made the comment that to be successful in Hospitality, you need to be an verbal artist. Not that this statement isn't true, its just flawed. To clear up the vaigeness of this statement, I wish to put depth to it. "Personal Investment". I been bringing my kids to work with me on occasion, since my Hannah was a little bean, and recently she has described my interaction with patrons and coworkers as GENUINE. She puts it that I seem truly happy to interact with everyone, and take interest in their personal lives. This is true. I tend to make it a point to learn names and at least 2 things about that person. I feel it connects me on a deeper level and allows me to better serve. Which is a good spring board into the true "meat" of this post... Motivation.

How do you properly motivate and inspire those around you to do the things you need from them. I have found, as I'm sure most have, that there is no clear cut answer. Torture? Favoritism? Apathy? Unreal expectation? Putting them in the bottom of a well?